Introduction
At Bigcore, we understand the importance of protecting the privacy of our customers' personal information. In accordance with the General Data Protection Regulation (GDPR) and other applicable international privacy laws, we have implemented measures to ensure the protection and confidentiality of personal information collected, processed, and stored by our company.
Scope
This International Privacy Policy applies to all personal information collected, processed, and stored by Bigcore in the course of providing services to customers located outside of the United States.
Data Controller and Data Processor
For the purposes of this policy, Bigcore, with its principal place of business at 447 Broadway, 2nd Floor Suite #1717, New York, New York 10013, United States, acts as the data controller and data processor of personal information collected in the course of providing services to customers located outside of the United States.
Personal Information We Collect
We may collect and process the following personal information:
Contact information, such as name, email address, mailing address, and phone number
Billing information, such as credit card number and billing address
Account information, such as username and password
Usage data, such as IP addresses, device information, and log data
Purposes of Processing
We process personal information for the following purposes:
Providing, maintaining, and improving our services
Processing transactions and billing
Communicating with customers and responding to inquiries
Ensuring the security and integrity of our services
Complying with legal obligations and protecting our rights
Legal Basis for Processing
We process personal information based on the following legal grounds:
Performance of a contract: We process personal information to fulfill our contractual obligations to our customers.
Legitimate interests: We process personal information to protect our legitimate interests, such as ensuring the security and integrity of our services, and preventing fraud and abuse.
Consent: In certain cases, we may process personal information based on the consent of our customers.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Data Transfers
In the course of providing services, we may transfer personal information to third parties located in different countries, including the United States. We take appropriate measures to ensure the protection of personal information transferred to third parties, including the use of data processing agreements.
Data Security
We implement appropriate technical and organizational measures to ensure the protection of personal information against unauthorized access, disclosure, alteration, or destruction.
Third-Party Sharing
We share your Personal Data with certain third-party service providers to help us operate, maintain, and improve our services. These third-party service providers have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.
Specifically, we use the following third-party service providers:
a. Google Analytics: We use Google Analytics to help us understand how our customers use our services. Google Analytics may collect information such as your IP address, browser type, and the pages you visit on our website. To learn more about Google's privacy practices and how you can opt-out of Google Analytics, please visit: https://policies.google.com/privacy and https://tools.google.com/dlpage/gaoptout.
b. Stripe: We use Stripe as our payment gateway to process payments for our services. When you make a payment, your payment information is securely transmitted to Stripe for processing. Stripe may collect your payment card details, contact information, and other transaction-related information. To learn more about Stripe's privacy practices, please visit: https://stripe.com/privacy.
By using our services, you consent to the sharing of your Personal Data with these third-party service providers for the purposes described in this International Privacy Policy.
Data Processing Agreements
We enter into data processing agreements with our service providers to ensure the protection of personal information processed on our behalf. Review and modify this section to reflect your company's specific data processing agreement practices.
Your Rights
Under the GDPR and other applicable international privacy laws, our customers have the right to access, rectify, erase, restrict, or object to the processing of their personal information, as well as the right to data portability. To exercise these rights, customers may contact us at our email address.
Changes to This Policy
We may update this International Privacy Policy from time to time. Any changes will be posted on our website, and we will notify our customers of significant changes via email or other appropriate means.
Contact Information
If you have any questions or concerns about this International Privacy Policy or our privacy practices, please contact us at:
Bigcore LLC
447 Broadway, 2nd Floor Suite #1717
New York, New York 10013
United States
Email: privacy@bigcore.net